Get help with Hackeen and find answers to common questions about challenges, seasons, and crew workflows.
Hackeen is a platform for creating epic competitions with your crew. Design custom challenges, define rules and scoring, build narrative seasons, track results, and plan weekly content or streams in one place.
You can create a challenge with rules, scoring, advantages, and penalties, then group multiple challenges into a season. Each season can have levels, rewards, and a content roadmap so everyone stays aligned.
Yes. An account lets you save challenges, track player stats, manage seasons, and collaborate with your crew.
Yes. We take privacy seriously and only use your data to deliver the service. For details, see ourPrivacy Policy.
Yes. Hackeen is available on mobile and web so you can plan, update, and track challenges from anywhere.
You can upload challenge notes, images, clips, and results related to your competitions. Content that is illegal, harmful, or violates our safety policies is not allowed.
Hackeen includes free features with optional premium upgrades. You can see current plans in the app.
No. Hackeen is a creative competition platform and does not provide professional legal, medical, financial, or safety advice.
Can't find what you're looking for? Our support team is ready to help with challenges, seasons, stats, and streaming setups. Fill out the form below and we'll get back to you soon.
For non-urgent issues and general inquiries, email our support team directly.
support@hackeen.com